Understanding the New Registered E-mail Address Requirement for UK Companies

Uniwide Formations
4 min readMay 7, 2024

From the 4th of March 2024, a significant update from Companies House mandates that all UK companies must provide a registered e-mail address. This new requirement, part of the Economic Crime and Corporate Transparency Act 2023, aims to streamline communication between Companies House and the businesses it regulates. Unlike traditional postal methods, this modern approach ensures that important notifications such as compliance information, filing reminders, and penalty notices are delivered promptly and directly to the companies involved.

Understanding the New Registered E-mail Address Requirement for UK Companies

What Constitutes an Appropriate Registered E-mail Address?

The definition of an ‘appropriate e-mail address’ according to Section 88a of the Companies Act 2006 is one that should be regularly monitored by a responsible person within the company, such as a director or company secretary. This ensures that any communication from the registrar is seen and acted upon in a timely manner. It is crucial for companies to use an e-mail address that is checked frequently to avoid missing critical information that could affect their legal standing or operational compliance.

The Process for Providing and Updating a Registered E-mail Address

For new companies, the provision of a registered e-mail address is a part of the incorporation process effective from March 4, 2024. Existing companies will need to update their details to include a registered e-mail address when they file their next confirmation statement online. Companies House has streamlined this process through their online filing system, which prompts the user to provide an appropriate e-mail address during the submission. If a company needs to update their registered e-mail address at any point, this can be easily done through the Companies House online service dedicated to updating registered e-mail addresses.

Can One E-mail Address Be Used for Multiple Companies?

Companies House allows the use of a single e-mail address for multiple companies. This can be particularly useful for business entities that manage several companies and wish to centralise their communications. However, it is important to ensure that this e-mail address is managed diligently to prevent any oversight that could result from handling multiple companies’ communications through one inbox.

The New Rules for Company Registered Office Addresses

Requirements for an Appropriate Registered Office Address

Alongside the e-mail address update, Companies House has also revised the rules concerning registered office addresses. From March 4, 2024, every company must ensure their registered office address is capable of receiving and acknowledging official documents. This means the address must be a physical location in the UK and located in the same country where the company is registered. For instance, a company registered in Scotland must have a registered office address in Scotland.

The Implications of Using PO Box Numbers

The updated regulations stipulate that PO box numbers are no longer acceptable as registered office addresses. This change aims to ensure that there is always a responsible individual available to receive and manage official documents sent by Companies House. Companies may still use a third-party agent like Uniwide Formations for their registered office address, provided the agent’s address meets the necessary criteria.

Changing Your Company’s Registered Office Address

If a company needs to change its registered office address, this can be done through the ‘Tell Companies House about changes to your limited company’ online service. It is vital to keep this address updated to avoid legal issues, including potential striking off from the Companies House register if the address is deemed inappropriate or if the required update is not made within the stipulated timeframe.

New Statement of Lawful Purpose Requirement

Ensuring Lawful Operation of Companies

A new requirement for companies being incorporated from March 4, 2024, is the need to declare a lawful purpose at the time of incorporation and subsequently during the filing of confirmation statements. This measure is intended to prevent the misuse of corporate structures for unlawful activities. Companies House has been empowered to take action against companies that fail to comply with this requirement, reinforcing the importance of transparency and legality in business operations.

Compliance and Legal Implications

The requirement for a statement of lawful purpose underscores the broader responsibilities of company directors and officers to ensure that their company’s activities are conducted legally. Non-compliance can lead to serious legal consequences, including fines and other penalties.

Conclusion: Navigating the New Regulations

The introduction of registered e-mail addresses and the updated rules for registered office addresses represent a shift towards more efficient and secure communication between Companies House and UK companies. By adhering to these new regulations, companies not only ensure compliance but also contribute to a more transparent corporate environment in the UK. It is essential for company officers to regularly check their registered e-mail addresses and ensure their company details are up-to-date to avoid any potential compliance issues.

For further information on managing your company’s compliance with these new requirements, please visit our detailed guide on what constitutes a registered e-mail address for a UK company.

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Uniwide Formations

We are a UK Company Formation Agent based in Kensington, London. We offer a wide selection of company formation packages, registered office services and others.